FAQs

Please email enquiries@forest.one. We respond to emails within 2 business days. For urgent matters, please call 1300 088 066.

Technical and installation information is available in our Resources Library.

For everyday care and maintenance simply wipe general spills and marks with a damp cloth. Refer to the TDS for more detail.

ForestOne trades via experienced joiners and licenced fabricators. If you wish to open an account, please speak to a representative. 

Should you require assistance, call 1300 088 066 and we’ll be happy to guide you. 

Yes, pick up hours are between 8:00am to 3:30pm Monday to Friday.

All site visitors are required to sign in on arrival; wear high visibility clothing; and vehicles must meet our OH&S requirements. Should you have any questions, contact the relevant warehouse on our Branch Locations page.

It’s best to check with a Specification Rep or Customer Service on 1300 088 066 where we’ll advise accurate stock level and availability.

Put simply, Specifying Responsibly means architects, designers and project specifiers can reduce the environmental impact of building through careful material selection. They can also make informed decisions that contribute to the health and wellbeing of all stakeholders in the supply chain. As ForestOne is the largest independent distributor of wood panels, timber, and decorative surface products in Australia, we have a strong focus on providing products to allow architects and designers to Specify Responsibly.

ForestOne has locations in Melbourne, Sydney, Brisbane, Townsville, Cairns, Adelaide, and Perth. Our Head Office and largest showroom is located in Melbourne. Book a tour here.

No, but if you are outside Melbourne, contact your local Specification Rep here to arrange a meeting and view samples.

Yes, ForestOne has 7 branches across Australia. We can supply domestically and, in some cases internationally.

Samples ordered via our website are generally dispatched the next business day.

Samples are free for architects, designers, or specifiers with an ABN. A Specification Rep will hand deliver samples to your home or office. Click here to contact your local Specification Rep. 

If you do not hold an ABN, there is a small cost for samples.

Yes, ForestOne offers a range of Group 1, 2 & 3 fire rated boards and interior lining products.

EGGER’s stocked range in Australia are available in laminate, decorative chipboard and MDF, Compact Laminate, Eurolight Lightweight panels, and matching ABS edging.

18mm, 25mm and our Eurolight comes in raw in 38mm or prefinished or raw in 50mm. 

Compact Laminate is available in 13mm thickness. 

Mainau Birch is also available in 12mm thickness which is ideal for wall linings and ceiling panel.

2800mm x 2070mm. This larger size provides the best possible optimisation for your joinery design such as full height doors and cabinetry, full depth of cupboards and drawers.

Yes, EGGER laminate is anti-bacterial as standard, whether textured or not, and all our EGGER panels are anti-microbial whether they have a pattern or are flat finishes.

MEGANITE Solid Surface is 100% silica-free, and certificates can be provided.

Yes, this process is called Thermoforming.

Please speak to your local Specification Rep for details and a MEGANITE licensed fabricator recommendation.

Darker colours can scratch in these applications just as much as lighter colours. Although, scratches and blemishes can be more visible in darker colours. 

Care should be taken during colour selection process to ensure your colour is fit for its purpose and intended application.

Yes. A licenced fabricator can complete a “cut & polish” to repair MEGANITE to its original install finish.

A Powder Coat Finish offers far greater durability to the finished board and contains absolutely no VOC’s (Volatile Organic Compounds) which are found in most other surface coatings.